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We Welcome Appointments & Walk-ins. Gift Cards Available. Cash, Debit, Credit Cards & Crypto Accepted For Payments.

Refund Policy

In regards to Wave Brushes we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at bkallstars@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bkallstars@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make the necessary adjustment. 

Exceptions / non-returnable items

Certain types of items cannot be returned, like t-shirts (for hygienic reasons) and personal care goods (such as beauty products).

Unfortunately, we cannot accept returns on gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.